Meet the office team

The office team are responsible for the daily running of the programme. If you wish to contact any member of the team, please email us at

Professor Thirumala Krishna
Clinical lead

Professor Thirumala Krishna (TK) is the clinical lead for the IQAS programme. He is a Consultant Allergist and Immunologist and lead physician for the allergy service at Heart of England NHS Foundation Trust and Honorary Professor in the institute of immunology and immunotherapy, University of Birmingham.

He has other roles including member of Standards of Care Committee and lead physician for national audits for BSACI, member of Specialist Advisory Committee in Immunology, Training Programme Director and Chair of Specialist Training  Committee in Immunology for West Midlands. He has published over 60 papers in peer review journals, contributed to several book chapters and served as lead author/co-author for national guidelines for allergic conditions.

Madeline Bano
Programme manager

Madeline is the programme manager for the IQAS and QPIDS accreditation programmes. She is based at the Royal College of Physicians and is responsible for the management of the programme. She works with the clinical lead and the steering group on the programmes strategy, development and expansion. Madeline also manages the IQILS accreditation programme which is also based at the college, for liver services in the UK.

Before taking on this role, Madeline previously worked at the college as programme manager for an accreditation programme for physiological diagnostic services in the UK. Prior to joining the Accreditation Unit, Madeline worked on managing the anti-doping programmes for major events across the UK and UK Anti-Doping.

Rumneet Ghumman
Project coordinator 

Rumneet is the project coordinator for the IQAS and QPIDS programmes and is based at the Royal College of Physicians. She is responsible for managing assessments and supporting services through the accreditation process.

Additionally, Rumneet will be leading on assessor training for the programme. Rumneet is also a project coordinator for the IQILS programme, an accreditation programme run by the college for liver services across the UK. Rumneet previously spent three years with the JAG accreditation programme which accredits endoscopy services throughout the UK and is bringing her knowledge to this role.

Katy Thistlethwaite
Accreditation unit administrator

Katy is an administrator for the IQAS and QPIDS programmes, and is responsible for assisting services going through the assessment process and managing assessments. Katy also leads on invoicing and subscription management for participating services as well as managing new service registrations. She is also the administrator for the IQILS liver programme.

Prior to joining the Royal College of Physicians, Katy was with St George’s University Hospitals NHS Foundation Trust and worked across variety of departments including radiology, offender healthcare and cardiac diagnostics.


Dimple Keen

Accreditation unit manager

Dimple is the Accreditation Unit Manager at the Royal College of Physicians where she oversees a varied portfolio of clinical service accreditation programmes. The RCP's accreditation activities include the JAG endoscopy, the IQILS Liver, the Pulmonary rehabilitation and the QPIDS immunodeficiency programmes. 

Before joining the Royal College of Physicians, Dimple worked at the Health Foundation on a UK-wide improvement initiative. Dimple has spent the majority of her career working in the NHS as an operational manager in services including oncology, respiratory medicine, digestive diseases and the emergency department. She has a particular interest in service improvement and engaging junior doctors in management.

You can follow Dimple on Twitter: @Dimple_Health


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